Shipping policy

Processing time

Most orders are processed and shipped the same business day they are placed. In all cases, orders are processed and shipped within 1 to 2 business days. Orders placed on weekends or U.S. holidays are processed on the next business day.

From time to time we may pause shipping on specific dates, for example around holidays or scheduled closures. When this happens, it will be noted at checkout or communicated to you directly, and your order will ship on the next available shipping day.

Transit time

Once your order ships, you will receive a confirmation email with tracking. Delivery time depends on your location and the carrier's posted estimates. We are not responsible for carrier delays once a package has left our facility.

Shipping rates

Shipping rates are calculated at checkout based on your order and destination.

Lost or stolen packages

We are not responsible for packages marked as delivered by the carrier but reported as lost or stolen. If your tracking shows delivered and you have not received your order, please contact the carrier directly. We are happy to assist where we can.

Questions?

Email hello@destinationhairextensions.com or call 857-340-4351.